Über Service

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ABP Induction offers services for the metalworking industry. The service offer is divided into three levels: installation and commissioning, repair spare parts to modernization. The service is summarized under the label “C3 – The Circle of Service”.

Care-Level 1: Assembly and Commissioning

The ABP service team helps with the complete commissioning of your induction system. That means you benefit from your investment right away. We also train your employees and instruct them in the operation of your system. And naturally, from the beginning we can advise you on all issues around your ABP induction system.

Care-Level 2: Repair and Spare Parts

Preventing downtime is our most important job. Our preventive maintenance contracts predict and address parts wear to ensure the ongoing productivity of your plant operations. Still, even with the best planning, the unexpected can happen. If it does, our customer service is there for you around the clock. With offices and partners in the world’s major industrial regions, we can get parts and help to you quickly, typically within 24 hours.

An important module is the digital augmented reality service solution digital Expert on Demand (dEoD), through which remote service and maintenance can be carried out.

Care-Level 3: Retrofit

Our C3 Complete Customer Care also adresses issues like upgrades, general overhauls and audits. Our comprehensive expertise in the area of induction systems is your competitive advantage. 

Make use of our service offerings. We’ll take care of the equipment, so you can take care of business.

If you would like to know more about our care levels, please download our brochures here or get in touch with us.